Simple pricing. No surprises.
Choose the plan that fits today and change it whenever you need. Pay in US dollars, euros or pounds sterling.
Starter
For small businesses automating their first customer conversations.
1 AI agent · up to 500 conversations / month
Choose Starter- Website chat widget
- Answers from your website and documents
- Multilingual replies
- Human handover by email
- Basic conversation reports
- Email support
Growth
For growing teams that want support and sales automation together.
3 AI agents · up to 2,500 conversations / month
Choose Growth- Everything in Starter
- Email replies and additional channels
- Lead qualification and capture
- Custom tone, rules and handover logic
- Advanced reports and content-gap insights
- Priority support
Custom
For high volumes, agencies and companies with specific requirements.
Unlimited agents · volume pricing
Contact sales- Everything in Growth
- Custom integrations with your systems
- Guided onboarding and set-up
- Service level agreement
- Dedicated contact person
- Invoicing by agreement
Compare plans
| Feature | Starter $29/mo | Growth $55/mo | Custom |
|---|---|---|---|
| AI agents | 1 | 3 | Unlimited |
| Conversations per month | 500 | 2,500 | By agreement |
| Website chat widget | ✓ | ✓ | ✓ |
| Multilingual replies | ✓ | ✓ | ✓ |
| Human handover | Email + rules | Custom | |
| Email replies | – | ✓ | ✓ |
| Lead qualification | – | ✓ | ✓ |
| Custom tone and rules | – | ✓ | ✓ |
| Advanced reports | – | ✓ | ✓ |
| Custom integrations | – | – | ✓ |
| Service level agreement | – | – | ✓ |
| Support | Priority | Dedicated contact |
Flexible ways to pay
After you choose a plan we send you a secure payment link or an invoice. Pay the way that suits you.
UK only
Pricing questions
How do I pay for my plan?
Once you choose a plan, we send you a secure payment link or a formal invoice by email. You can pay by credit or debit card, Apple Pay, Google Pay, wire transfer, or Pay by Bank if you are in the United Kingdom.
Which currencies can I pay in?
US dollars (USD), euros (EUR) or pounds sterling (GBP). Use the switcher above the plans to see prices in your currency. Your payment link or invoice is issued in the currency you choose.
What counts as a conversation?
A conversation is one continuous exchange between a customer and your agent, however many messages it contains.
What happens if I exceed my conversation limit?
Your agent keeps answering. We let you know and suggest the next plan, and you only pay the difference for the rest of the period.
Can I change or cancel my plan?
Yes. Upgrade at any time, downgrade from the next billing period, or cancel whenever you want. There is no minimum term on Starter and Growth.
Is there a guarantee?
Yes. If PalAgent is not right for you, tell us within 14 days of your first payment and we refund it in full.
Are taxes included?
Prices exclude VAT. VAT is applied according to your billing country and shown on your invoice. EU businesses with a valid VAT number are invoiced under the reverse-charge mechanism.
Give your customers an answer right now
Choose a plan, tell us about your business and your AI agent can be live the same week.